Privacy Policy

Welcome to Cole Store (“we,” “our,” or “us”). At campsgearsupply.com, we’re as committed to protecting your personal data as we are to providing premium camping gear for every outdoor adventure. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

Just as we carefully select materials for our weather-resistant tents, we thoughtfully collect only necessary information to enhance your experience:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment details (processed securely), and phone number.
• Order Information: Details about the camping gear you purchase, from compact 2-3 person tents to our spacious 10+ person family cabins.
• Device Information: Like our BatteryGuard protects your devices, we collect certain data about the device you use to access our site (IP address, browser type, etc.).
• Usage Data: How you interact with our site, similar to how we analyze weather patterns to improve our temperature-specific gear collections.

2. How We Use Your Information

We use your data with the same precision we apply to designing our camp furniture and shelters:

• Process your orders for tents, camp chairs, and accessories
• Provide customer support for your gear questions
• Improve our website and product offerings
• Send you relevant information about new products (only with your consent)
• Prevent fraud and enhance security, just as our tents protect against the elements
• Comply with legal obligations

3. Data Sharing and Disclosure

We treat your data with the same care we take in crafting our backpacking tents—shared only when necessary:

• Service Providers: Trusted partners who help with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and marketing.
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In connection with any merger or sale of company assets.

We never sell your personal information to third parties.

4. Data Storage and Security

Like our 24°F and below-rated tents, we implement robust protection measures:

• All transactions protected with 256-bit encryption
• PCI-DSS compliant payment processing
• We never store complete payment details
• Tokenization for recurring purchases
• Real-time fraud monitoring

While we implement these security measures, no system is 100% secure—just as no tent is completely weatherproof in all conditions.

5. Your Rights

You have control over your data, just as you choose the right tent for your needs:

• Access, correct, or delete your personal information
• Opt-out of marketing communications
• Request restriction of processing
• Data portability
• Withdraw consent (where applicable)

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Like essential tent poles, cookies help support your website experience:

• Essential Cookies: Necessary for site functionality (like remembering your cart items)
• Analytics Cookies: Help us understand how adventurers use our site
• Marketing Cookies: Used with your consent to show relevant gear recommendations

You can manage cookie preferences in your browser settings.

7. International Data Transfers

While we ship globally (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place.

8. Children’s Privacy

Our products are designed for family camping, but our website is not intended for children under 16. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy occasionally, just as we improve our product lines. The updated date will be posted at the top of this page.

From our headquarters to your next campsite, we’re committed to protecting your privacy as reliably as our tents protect you from the elements.

Happy trails,
The Cole Store Team